Positioning & Drivers
Onevault: Centralized archiving, data loss prevention & e-discovery
Solution Summary:
OneVault is a data loss prevention, archiving and e-Discovery solution that protects communications data while reducing risk, complexity, and cost.
Key Differentiators:
OneVault is a data loss prevention, archiving and e-Discovery solution that protects communications data while reducing risk, complexity, and cost.
Key Differentiators:
- Non technical UI makes it easy to use
- One screen to see data across all archived data, regardless of type.
- OneVault keeps all data "hot" and very quickly accessible. OneVault's search results start returning in seconds.
- Flexible, easy to understand search filters
- No extra charges for data access/data management roles like other platforms
- Litigation
- Regulatory compliance (contact us for assistance by industry, particularly Healthcare, Government, Financial/Insurance & Education)
- Managing and data mining communications ( very commonly needed by HR, Contractual, Legal, Customer Service)
- Data Loss Prevention. (both internal and external can be a challenge)
- More adoption of alternative communication channels (Teams, Webex, Slack, Zoom, etc) where contents must be preserved.
DATA SECURITY & LOSS PREVENTION |
SPEED & EASE OF USE |
REDUCTION OF COST |
Preserve data for regulatory compliance, litigation needs & business continuity. |
Intuitive data search via security roles control access - all without requiring IT. |
Eliminate subscription costs to preserve historical data for former employees. |
Tamper-proof archiving with end-to-end encryption. |
Add data sources as needed into to a centralized management platform. |
Eliminate server & hardware costs. (Cloud option) |
Data securely accessible from anywhere, at any time based on role based credentials. |
Automated retention policies ensure cradle to grave management of records. |
Reduce e-Discovery costs for FOIA, litigation, and incident investigation. |
Records are retained in real time with all changes, not once a day snapshots. |
Powerful search technology inquires across all archived data stores and delivers results within seconds. |
Reduce costs associated with incident risk, security exposure, negative publicity, and litigation. |
Powerful indexing power searches that deliver reliably accurate e-Discovery. |
Quickly find data needed to make informed decisions faster. |
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SOC-2 Certified |
File Types Supported:
Email: Microsoft & Google
Team & 1:1 Chat: Microsoft Teams, Cisco Webex, Cisco Jabber
Video: Zoom, Microsoft Teams, Cisco Webex
Voicemail: Cisco Unity Connection
Available in our SOC-2 data center, the client's cloud, FEDRAMP or AWS Gov Cloud or on premises.
Recommended Resources: Visit the OneVault webpage and at the bottom in the Resources section, there is a regularly updated list of helpful documents, videos and more.
Email: Microsoft & Google
Team & 1:1 Chat: Microsoft Teams, Cisco Webex, Cisco Jabber
Video: Zoom, Microsoft Teams, Cisco Webex
Voicemail: Cisco Unity Connection
Available in our SOC-2 data center, the client's cloud, FEDRAMP or AWS Gov Cloud or on premises.
Recommended Resources: Visit the OneVault webpage and at the bottom in the Resources section, there is a regularly updated list of helpful documents, videos and more.
FLxstore: veeam-powered baas for VMs, microsoft 365 & workstations
Solution Summary:
FLxStore offers the best of backup best practices with a hybrid-cloud backup solution. It combines the speed and control of on-premises backup with geo-diverse private cloud repositories. The solution can be configured for on premises VMs, cloud data from Microsoft 365 and even key workstations backup and snapshots, regardless of where they are located. Perfect for today's more distributed workforce.
Key Differentiators:
FLxStore offers the best of backup best practices with a hybrid-cloud backup solution. It combines the speed and control of on-premises backup with geo-diverse private cloud repositories. The solution can be configured for on premises VMs, cloud data from Microsoft 365 and even key workstations backup and snapshots, regardless of where they are located. Perfect for today's more distributed workforce.
Key Differentiators:
- Flexible configurations: choose and configure for each organization's need.
- VM backup option includes a maintenance-free appliance that enable clients to maintain control and access to their data, or have it managed by their MSP/integrator.
- Veeam technology integrated into the solution for very fast ROI, and proven performance.
- Cloud replication puts data out of reach of on-premises ransomware attacks.
- Data Protection for Business Continuity
- Ransomware
BUSINESS CONTINUITY |
SECURITY |
EASE OF USE & CONTROL |
Automatic replication to a private cloud puts a copy of your backup out of reach of ransomware attacks. |
Backups securely replicated to a private cloud away from ransomware. |
Proven, intuitive user interface streamlines management. |
Very fast RTO/RPO, in as little as 15 minutes. |
Data encrypted in flight to the private cloud. |
No hardware to purchase. Maintenance-free backup appliance INCLUDED in all VM server subscriptions. |
Readiness for additional failover service. (FLxDR) |
Optional add on service for Immutable Storage (WORM style retention). |
Object level file restoration. |
Geo-diverse protection for backups. |
All data stays within the USA. |
Direct access to data backups. |
Workstation backup reduces recovery cost & end user RTO. |
DOD-level file shredding for the highest level of data sanitation. |
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End user data protection regardless of location. |
SOC-2 certified private data centers. |
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Geo-diverse replication-only option for Veeam clients. |
OneVoice: multi-language visual voicemail for cisco
Solution Summary: OneVoice elegantly makes voice communications visual with transcription, and removes language barriers with translation. It’s not just unified messaging. It’s powerful communication that moves at the speed of sight.
Key Differentiators:
Key Differentiators:
- Highly accurate transcriptions
- Natively integrates between Cisco and Gmail or Outlook
- Choose from over 100 languages and dialects
- Supports Multi-User/Shared Phone lines
- Cloud service speeds very fast provisioning
- WFH Employees no longer in an office
- Organizations needing to support/engage with multi-lingual communities
- Organizations only running soft phones
- Streamlines communications amongst individuals and teams
- Support ADA needs for employees who need accommodation
oneview: cdr reporting & analytics for cisco call manager & uccx platforms
Solution Summary: OneView makes it very easy to gain operational as well as technical insight from your Cisco Call Manager and Contact Center systems. OneView drives awareness of not only your communications system, but activity, responsiveness, call volumes and resource consumption patterns that might spike your costs. Quickly diagnose call quality complaints, know realtime trunk line utilization and provide insight for department managers.
Help Clients Address Common KPI Challenges
Help Clients Address Common KPI Challenges
- Identify Call Performance Issues Faster & Reduce Cost
- Easy Communications Report Creation from both Call Manager & UCCX
- Quantify & Analyze Employee Productivity
- Analytics & Reporting for Cost Allocation
- Understand & Visualize the Customer Experience with Call FlowAnimation
- Alerts Ensure Your Team is Aware of Current Issues
- Flexible Call Reporting Needs
- Technical Troubleshooting
- Understand call flows (customer service, sales, operations)
Need something else? Contact us!